Delivery & Return Information

All structures are hand finished in our Bristol workshop and despatched with the following lead times:

• Netting & Components - 3 to 5 working days

• Cages - 10 to 14 working days

• Polytunnels - 5 to 7 working days 

• Off the shelf products - 3 to 5 working days

Prices below are for mainland UK only.

Postcodes within Scottish Highlands, Industrial Scotland, Grampians and offshore UK locations will be calculated at checkout.

Product type	Uk mainland cost
Components & accessories up to 1m tube lengths	£4.95
Netting	£12
Small structures - Low fruit, veg, strawberry cages	£12
Walk-in structures	£15

 

DELIVERY OUTSIDE THE UK

Knowle nets products can be delivered worldwide - if you are outside of the UK please contact our Customer Service team on +44 (0)1308 424342 for an international delivery quote.

TRACKING 

Once you have placed an order on our website you will receive an email confirmation and we will then e-mail you again when your order is sent along with information on how to track your order with the courier and manage your delivery direct with them.

Please note, a signature will be required upon delivery unless we have authorisation from you that the goods can be left without signature in a secure location.

RETURN INFORMATION

If you are not satisfied with your purchase you can return the non bespoke item in perfect condition and in the original packaging within 21 days for a full replacement or a full refund. Return postage can only be refunded on non bespoke items in the case of damaged or faulty items or if the wrong items have been sent to you. Please email us at: info@knowlenets.co.uk or call us at: 01308 424342

Please note, bespoke / Made to Order Products include Fruit Cages and Cut to Size Netting. They are Non-Returnable Items and exempt from cancellation.